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We had the pleasure of working with Becky Mason and Juliet (Julie) Colson at Orlando Financial Services while buying a house in the Orlando area. Becky and Julie were extremely easy to work with and were accessible at all times. Our move was from NY to FL so there were numerous potential problems with trying to coordinate everything long distance. Becky and Julie were accommodating and helpful at every step of the way while keeping us fully informed via email and phone of all steps in the process. The first time we met in person was at our closing which went exactly as planned.
We could not be happier with the entire process and we consider Orlando Financial a big part of our positive experience. Buying a house is stressful under the best of circumstances so it was great to work with professionals like Becky and Julie who allowed us to worry about everything but the actual process of arranging our mortgage. Orlando Financial was great to work with and I highly recommend Becky and Julie.
Robert & Kathy
08/31/10
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Kevin and Lourdes, I just wanted to send you both an email and thank you for all of your hard work in getting this deal closed. I've closed on 8 properties in my life and I have to say the professionalism and service the two of you provided was far better than I've ever experienced. I will refer as much business to you as a I can and if i ever buy another place you will be my first call. Jeff Ward
06/16/2010
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Thanks for all the work and help getting the Vincent's into their new home. It makes it all worth it when you see people so happy! :) Christine Ranum, Realtor®
06/02/2010 _______________________________________ Eddie, le quería enviar esta notita de agradecimiento a usted y a Lourdes por todo el esfuerzo que hicieron por hacer mi sueño realidad. Estamos muy contentos con la casa y por como salio todo con el prestamo. Una ves mas, gracias y les estaremos siempre agradecidos por su ayuda. L. Estela
Orlando, FL
05/25/2010 ______________________________________ I wanted to take a moment to thank you again. I told Lourdes that Nicole and I were very happy with the service that you and your team provided. At no point did I ever feel like you guys could have done more for us. You always went above our expectations even up until the closing. Even when our financing changed because of Nicole’s job switch, Lourdes leapt into action to ensure we closed as quickly as possible. It is rare to find such a high caliber organization as yours; you should be very proud. I will most certainly be sending folks your way if they are in the market for a move and Nicole and I will most certainly be coming back if we have another move down the road. Thank you again for all of your hard work, your courtesy and your patience with us as first time home buyers. All the best, Sean M. Walls 03/03/2010 _____________________________________ When our financing fell through only a few weeks before our original closing date, Orlando Financial Center came to our rescue. We were anxious to get in our new home and get settled -- we were expecting a child only three weeks after closing. Within less than two weeks, we had an approved loan and were able to close on our house early. Our baby was born two and half weeks later and we were able to bring her home to our new, beautiful home -- thanks to Eddie and Lourdes! They paid great attention to detail, worked diligently to get all our paperwork together, and prepared a loan package that was even better than our original financing. We couldn't be happier.
Catharine Penfold Navarro
Loan Closed 11/10/2009 ______________________________________ I just wanted to say "Thank you" for everything you guys have done to help me purchase this house. Now that all is said and done, I am very happy and starting to settle in. I really think that TC went above and beyond her responsibilities. I wish everybody had such a work ethic! I am really appreciative and would definitely recommend your company in the future.
Thanks again,
Kevin Miles
March 2009
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"I would like to take this opportunity to express my heartfelt gratitude to you and your staff for restoring my faith in the financial industry by demonstrating professionalism, integrity, and stellar service to me and my family during my recent home purchase.
As you well know, the short sale negotiations that led to my home purchase were wrought with treacherous misrepresentation and outright lies. You, TC, and especially Lourdes Marie kept me on the right track and steered me through the many pitfalls that were associated with my closing.
Your advice and weekly reports allowed me to lock in the absolute lowest interest rate that was available during the thirty day period before closing. The final selfless act that impressed me and my family most was when you showed up to our closing on a Friday evening to explain in detail everything that was presented to me for signature. I have never seen a financial institution so committed to their clients. You and your staff have restored my confidence in the financial industry. Thank you."
Gregory Blackman
October 2008
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"I was impressed with the expertise, quality, responsiveness, integrity and professionalism that Orlando Financial staff demonstrated in closing my house. Orlando Financial was able to execute my closing in very short time at lowest mortgage rate." Vim M. Mehta
June 2008
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"Orlando Financial is not like most organizations, they have a team you can count on. They are efficient, organized, and have fantastic communication skills with outstanding follow-up. Bottom line, they know what they are doing. My closing needed to be done in just under a month and they made the deadline with no problem. A special thank you to TC, Eddie and the whole team, you all did a great job!" Kimberly Shearer
May 2008
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"Thank you all so much for helping me get my dream home. Each of you played a role in making it happen... and I do appreciate it." Morgan Magee
April 2008
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"As first time home buyers, one of our biggest fears during the home buying process was arranging for financing and closing on the property. Mr. Fernandez and his team at Orlando Financial Center put all of those fears to ease. They explained everything up front in a simple, honest, real-world manner, and processed our loan in a timely fashion at the best available rate. At closing, Mr. Fernandez was there to answer any questions that we had. The entire experience was quick and painless. We would not hesitate to recommend Orlando Financial Center to anyone looking to purchase or refinance a property."
Bryan & Cristina Harrold
January 2004
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"Thank you so much for all of your help and hard work with our home loan. We truly appreciate everything that you have done for us! Please also thank your entire team- everyone was so helpful! You all turned a terrible situation into a great experience for us! We are very grateful for everything!" Troy and Amy Santorelli
May 2003
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