What Our Customers Think About Us:
Thank you for making the house buying process a lot easier than what I was expecting and being so knowledgeable and friendly.
The service we received was outstanding! Everything was handled professionaly and prompt and knowledge of my loan officer was exeptional. I couldn't of done this process without Lourdes. She is one of a kind !!!
Everyone involved in our loan and closing could not have been more professional. We were kept up to date on everything that was happening. Everything was explained so that we could understand it and we never had to worry about a thing. Thank you for a very pleasant experience.
Eddie and Juliet were a pleasure to work with. Great first experience!
Nancy and Julie were both an amazing help throughout my loan process. With their help, the process was incredible easy and smooth.
Thank you all so much for making our loan processing and closing so easy! You were helpful every step of the way.
Kevin is a pro! OFC helped my family get into a home when everyone else told us if couldn't happen in conventional fashion. Thank you.
Special thanks to Kevin, Julie and Bess. You guys are an "A" team. We couldnt have done it without ya!! Thanks for making our dream home come true.
The closing cost were much less than what we expected. Eddie and the entire group made this purchase seamless. It was a great experience. I will refer you as often as possible. Thank you.
Nancy went above and beyond! Great experience!
High praise for Juliet in heading off a potential after-closing incident quickly and efficientley.
Eddie, Juliet and Bess were wonderful. They were so helpful, answered all my questions and always kept me informed about what was going on with my loan. They made a stressful time easier. I thank them for all their hard work and effort.
I used OFC for both my purchase and refinance. Both times Eddie, Lourdes and Juliet were great. Transactions went smooth and I was well informed. Eddie went above and beyond helping me with my refinance. If i need mortgage services again, I would not hesitate to call OFC.
Nancy did an exellent job of communicating with us and she even came to our closing!
I would highly recommend working with Eddie and his team. They are very knowledgeble and proffessional. I would work with them on future home purchases.
Kevin, just wanted to say thank you again for helping us with the new home mortgage loan. As always, your advice and counsel was spot on! REALLY appreciate your continued friendship and assistance. While I am hopeful this will be the last mortgage loan I will need, I will continue to recommend you and your company to others seeking assistance. Please convey my thanks also to your office team. They made the process easy and painless!
Thanks again for everything!
Thank you for making the transition to a new homeowner stress free! Made it easy and answered all my questions and concerns. You guys rock!
I just wanted to take a moment to let your office know what a refreshing experience it was to work with your loan officer, Eddie Fernandez.
My wife was skeptical about the integrity of your industry in general, and was cautious with Eddie from the very first call. When Eddie learned that this was our second attempt to purchase a home after a horrendous experience the first time around, he immediately proved to be a measured advisor who inspired confidence and demonstrated the honesty and integrity we had not seen in our past experiences.
He was patient with us from the very first call, even when things looked like they would fall apart. He was always a phone call away and never hurried us through any aspect of the arduous FHA process. Eddie explained every last detail of the loan process and always represented "the numbers" plainly and truthfully. Even when his schedule became conflicted, he made it a point to check in and put us at ease.
Finally, I would also like to add that Juliet and Bess were extremely helpful in assisting us navigate through the forest of FHA documentation that was required, always professional and always willing to say, "let me get back to you on that" when they didn't know the answer. That was refreshing and they actually did get back to us. Every time!
We have already referred Eddie and your office to the others. Thank you for making our home buying experience what it should be- a wonderful experience.
Kevin and his team made this process so much easier and kept us informed every step of the way. Working with a local company is the only way we will ever do. If we ever buy a house again, we will call Orlando Financial.
Thank you Kevin. Dealing with you, Tami, Bess and Julie were the best thing that happened to us through out this process. Of all the things I had to worry about with such a big move from NY to Florida, a new job, etc., the mortgage part was the only thing I did not have to worry as I knew everything was covered on that side of the deal. I am so grateful for the personalized customer service and to have had such a dedicated professional staff on my side through out. I definitely recommend Orlando Financial for any one buying a home.
Juliet was very professional and helpful throughout the entire process. She was enjoyable to work with. I would recommend Orlando Financial for your mortgage needs.
From start to finish, Orlando Financial was exellent! I would have purchase my first home sooner had I known it would be such a wonderful experience! Thank you all for all your hard work.
Eddie provided outstanding service. Everyone was courteus and felt comfortable. Thanks for helping.
I love my first home and you made the process so easy. This was a dream come true. You guys are the best. I can't thank you enough. Any questions i had, you took the time to answer and were always available. You made sure I understood the whole process and never made me feel stupit. Thank you.
Kevin made the expirience a wonderful one for me. As an individual first time home buyer, Kevin was right there by my side to support me through the process.
Nancy and Lourdes provided us with exeptional service that we never before received from a lender.
I would like to thank Eddie Fernandez and Lourdes Hester who put up with me through this ordeal of buying my first home. Thank you very much for your patience.
Nancy and Julie were absolutely incredible. They are responsible timely, sweet, friendly, smart women and I loved working with them. They deserve a Raise!
I was appreciate of the patience and teacher mentality Kevin had during my first home purchase/mortgage process. His professionalism and person ability allowed Jamie and I to know OFC was the best place for us to work with.
Great company, smooth process. Kevin and Lourdes are the best !!
Excellent service. we were both pleased with the work of OFC. Impressed by the loan officer present at closing.
It was such a joy to work with your office through this process. Everything was done professionally and in a timely fashion. They were quick to answer any concerns, and kept on top of everything.
Thank you for helping to make our home purchase such an enjoyable occasion.
This is our second time securing a loan through Nancy and Juliett, and once again they went "above and beyond" in professionalism, efficiency and savings from beginning to end. Thank you very much!
Everyone was very professional. Lourdes was very efficient and I felt so confortable that she and Eddie were helping us wiht our first home!
As first time homebuyers, we had a lot of questions about the process and everyone at OFC was so helpful. We are impressed by the level of professionalism and always felt confident about moving forward in the process. Thank you so much.
Eddie and Lourdes were extreemly professional and courteous. I would highly recomend them.
Very honest and personal service. I would recomend to anyonefor a more individual attention.
Nancy and Juliet were amazing; we could not have made it through our first home purchase withouth them. Thank you.
Nancy and Juliet were such a blessing as we managed this closing from out of state. Thankfully they were also very efficient after we cancelled our first loan with a bank we have used for years
Many thanks to them both.
I've already passed your name onto another colleague moving into the area.... Kevin, you are absolutely wonderful, i can't thank you enough for watchiing out for us and the perserverance through all of this. Lourdes is a gem -- hang tight to her!
I'll send before and after photos "soon". We've been cleaning all day -- and only hit about 2% of the house. A long way to go!
Everything was done professionally and in a timely manner; friendly staff. Exellent service.
Just a quick email to thank you again for everything you both did to process my loan so quickly, easily, and efficiently!
It was so nice not to have to worry about my loan knowing that you all were taking care of every detail. Despite several sleepless nights over negotiations with Fannie Mae, I never had a moment's stress or worry about your end of the transaction. It was such a pleasure to work with you both--you made a stressful process a million times easier.
Thanks again for everything, and please be sure to use me as a customer reference if you ever need one.
We had the pleasure of working with Becky Mason and Juliet (Julie) Colson at Orlando Financial Services while buying a house in the Orlando area. Becky and Julie were extremely easy to work with and were accessible at all times. Our move was from NY to FL so there were numerous potential problems with trying to coordinate everything long distance. Becky and Julie were accommodating and helpful at every step of the way while keeping us fully informed via email and phone of all steps in the process. The first time we met in person was at our closing which went exactly as planned.
We could not be happier with the entire process and we consider Orlando Financial a big part of our positive experience. Buying a house is stressful under the best of circumstances so it was great to work with professionals like Becky and Julie who allowed us to worry about everything but the actual process of arranging our mortgage. Orlando Financial was great to work with and I highly recommend Becky and Julie.
Kevin and Lourdes,
I just wanted to send you both an email and thank you for all of your hard work in getting this deal closed. I've closed on 8 properties in my life and I have to say the professionalism and service the two of you provided was far better than I've ever experienced. I will refer as much business to you as a I can and if i ever buy another place you will be my first call.
Thanks for all the work and help getting the Vincent's into their new home. It makes it all worth it when you see people so happy! :)
Eddie, le quería enviar esta notita de agradecimiento a usted y a Lourdes por todo el esfuerzo que hicieron por hacer mi sueño realidad. Estamos muy contentos con la casa y por como salio todo con el prestamo. Una ves mas, gracias y les estaremos siempre agradecidos por su ayuda.
I wanted to take a moment to thank you again. I told Lourdes that Nicole and I were very happy with the service that you and your team provided. At no point did I ever feel like you guys could have done more for us. You always went above our expectations even up until the closing. Even when our financing changed because of Nicole’s job switch, Lourdes leapt into action to ensure we closed as quickly as possible. It is rare to find such a high caliber organization as yours; you should be very proud.
I will most certainly be sending folks your way if they are in the market for a move and Nicole and I will most certainly be coming back if we have another move down the road.
Thank you again for all of your hard work, your courtesy and your patience with us as first time home buyers.
All the best,
When our financing fell through only a few weeks before our original closing date, Orlando Financial Center came to our rescue. We were anxious to get in our new home and get settled -- we were expecting a child only three weeks after closing. Within less than two weeks, we had an approved loan and were able to close on our house early. Our baby was born two and half weeks later and we were able to bring her home to our new, beautiful home -- thanks to Eddie and Lourdes! They paid great attention to detail, worked diligently to get all our paperwork together, and prepared a loan package that was even better than our original financing. We couldn't be happier.
Loan Closed 11/10/2009
I just wanted to say "Thank you" for everything you guys have done to help me purchase this house. Now that all is said and done, I am very happy and starting to settle in. I really think that TC went above and beyond her responsibilities. I wish everybody had such a work ethic! I am really appreciative and would definitely recommend your company in the future.
"I would like to take this opportunity to express my heartfelt gratitude to you and your staff for restoring my faith in the financial industry by demonstrating professionalism, integrity, and stellar service to me and my family during my recent home purchase.
As you well know, the short sale negotiations that led to my home purchase were wrought with treacherous misrepresentation and outright lies. You, TC, and especially Lourdes Marie kept me on the right track and steered me through the many pitfalls that were associated with my closing.
Your advice and weekly reports allowed me to lock in the absolute lowest interest rate that was available during the thirty day period before closing. The final selfless act that impressed me and my family most was when you showed up to our closing on a Friday evening to explain in detail everything that was presented to me for signature. I have never seen a financial institution so committed to their clients. You and your staff have restored my confidence in the financial industry. Thank you."
"I was impressed with the expertise, quality, responsiveness, integrity and professionalism that Orlando Financial staff demonstrated in closing my house. Orlando Financial was able to execute my closing in very short time at lowest mortgage rate."
"Orlando Financial is not like most organizations, they have a team you can count on. They are efficient, organized, and have fantastic communication skills with outstanding follow-up. Bottom line, they know what they are doing. My closing needed to be done in just under a month and they made the deadline with no problem. A special thank you to Eddie and the whole team, you all did a great job!"
"Thank you all so much for helping me get my dream home. Each of you played a role in making it happen... and I do appreciate it."
"As first time home buyers, one of our biggest fears during the home buying process was arranging for financing and closing on the property. Mr. Fernandez and his team at Orlando Financial Center put all of those fears to ease. They explained everything up front in a simple, honest, real-world manner, and processed our loan in a timely fashion at the best available rate. At closing, Mr. Fernandez was there to answer any questions that we had. The entire experience was quick and painless. We would not hesitate to recommend Orlando Financial Center to anyone looking to purchase or refinance a property."
Thank you so much for all of your help and hard work with our home loan. We truly appreciate everything that you have done for us! Please also thank your entire team- everyone was so helpful! You all turned a terrible situation into a great experience for us! We are very grateful for everything!